For many patients and their families, a visit includes filling out unfamiliar forms and answering financial and insurance questions. The information below and the phone numbers that follow can help with this process.

Springs Memorial Hospital will honor assignments of insurance benefits for 45 days from the date of billing to the insurance company. If, at the end of 45 days, the insurance company has not settled the account, Springs Memorial Hospital will look to the patient for the final settlement of the account.

Any patient having inadequate insurance coverage, or no insurance coverage, will be requested to make appropriate deposits at the time of admission.

Springs Memorial Hospital accepts all patients in need of urgent medical care, regardless of their ability to pay. If you anticipate difficulty concerning the financing of your hospital stay, you are urged to contact our Financial Assistance Coordinator at (803) 286-1460 for financial counseling prior to or during admission. Your insurance policy is a contract between you and your insurance company. We will cooperate to the fullest in filing your claim; but, remember, you are responsible for your account. Your hospital bill does not include your physician’s fees or the fees of certain specialists, such as anesthesiologist, radiologists, or the fees of consulting physicians.

Before you leave the hospital, an order for your dismissal must be written by your physician. Your nurse may refer you to the Business Office so that you will be properly cleared to go home. Many of the steps in this discharge process can be eliminated if you see a Business Office representative to arrange for a courtesy discharge. A courtesy discharge can be arranged before you are admitted, at the time of admission, or while you are in the hospital, before the day of discharge.

The amount of your bill at time of discharge may not be complete, as some tests and services given on the last day of hospitalization may not be added to your account by the time you leave the hospital. A final complete bill will be mailed to your home within a few days after your discharge. Springs Memorial Hospital participates in the Medicare and Medicaid programs and adheres to all of the applicable regulations