Billing and Insurance
Your procedure is over, your stay with us has ended, but now you may have additional paperwork to fill out. We can help. From forms and financial questions to working with Medicare or your insurance provider, Springs Memorial Hospital is as passionate about assisting patients with what happens after a medical procedure or emergency.
We will bill your insurance company in a timely manner. If your insurance company has not paid within 45 days, we will look to you for final settlement of your bill.
Otherwise, we accept:
- Money Order
- American Express
During your registration, information and authorization will be needed for your medical record and for financial arrangements. All information will be handled confidentially. You may call our Admission office (803) 286-1831 to get an estimated charge you may owe for any co-pays, deductibles, or co-insurances.
Your hospital bill may not be complete at the time of discharge. In addition to the hospital bill, you may also receive physician’s fees, or the fees of certain specialists, such as anesthesiologists, radiologists, or the fees of consulting physicians who do their own billing separate from the hospital's billing.
Springs Memorial Hospital accepts all patients in need of urgent medical care, regardless of their ability to pay. If you anticipate difficulty concerning the financing of your hospital stay, you are urged to contact our Financial Assistance Coordinator for financial counseling prior to or during admission. The hospital will also assist you in determining if you are eligible for Cobra benefits under any previous plan. In the event you are not eligible for these programs, you may be eligible for the hospital's financial assistance program. Visit essconnection.com for more information.
Have your patient number and date of the hospital visit you have a question about handy, and contact:
Billing Office: (803) 286-1456 or (803) 286-1319.
Financial Assistance Coordinator: (803) 286-1460
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